Privacy Policy

Thrive365 Privacy Policy

Date: December 31st, 2012


Introduction
At Thrive365 we are committed to protecting your privacy. We understand the sensitive nature of the information you are sharing with us which is why we work so hard to protect it. This Privacy Policy lists and explains our privacy policies so you understand how information about you and your actions are collected, stored, protected, shared and removed. It is important that you read this Privacy Policy carefully, and understand it.

Throughout this Privacy Policy the words “we,” “us”, “our”, and “Thrive365” refers to Thrive365 LLC, and its websites, products, applications, information and services including any usage on our mobile App. When we refer to “the website” we mean www.thrive365.com and any other websites that forms part of Thrive365. The words “you” and “your” refer to registered and unregistered users of the Thrive365 range of websites, products, applications, information and services.

When registering with Thrive365 or using any of its tools, applications or services, you expressly authorize and consent to Thrive365 or any of their affiliates, agents, and/or vendors acting on Thrive365’s behalf to communicate with you in the form of emails, newsletters, survey invitations, telephone, faxes,  and any other form of communications in which Thrive365 deems reasonable in conducting its business.  Additionally, when registering with Thrive365 or using any of its tools, applications or services, you further authorize and consent to Thrive365 or any of their affiliates, agents, and/or vendors acting on Thrive365’s behalf to use your information (including Personal Information) in the manner as outlined in Thrive365’s Privacy Policy.  For the purposes of communications and the process in which we collect, share, disclose and otherwise use your information (including Personal Information), you are deemed to have automatically opted-in to all such practices of Thrive365 as set forth in Thrive365’s Privacy Policy when registering with Thrive365 or using any of its tools, applications or services in any manner, whether directly or indirectly.  Also, please be advised that any information provided by and/or through the use of Thrive365 and any of its tools, applications, or services is strictly for informational purposes only and should not be construed or relied on as medical or professional health care services or advice.

This Privacy Policy does not apply to information that you voluntarily or involuntarily disclose to other registered or unregistered users of Thrive365 through a public, or community, forum available through Thrive365. 


Thrive365 Service Summary
Thrive365 was developed from the ground up for people with Diabetes. Unlike other systems, its primary focus is on distributing food intake evenly across the day and consistently day after day. Our solution brings together the nutritional balance advantages of diabetes food exchanges and carbohydrate counting, with the simplicity of the plate method to meet the American Diabetes Association nutritional guidelines.

Your Personal Thrive365 score is the key to the Thrive365 system and using your score for every meal, every day can help you better manage diabetes. By using this one number, you no longer need to count carbohydrates or try to figure out food exchanges. Your target is simple – match your score for each of three meals and one snack during the day. Each time you do, you are increasing the odds of a more stable and controlled blood sugar day.

 

Information We Collect
- Personal Information You Provide Us
When you register with Thrive365, you will be required to submit Personal Information.  “Personal Information” means information that we can use to identify or contact you, such as  your name, zip code and e-mail address. Some of our interactive tools and services may require you to submit health information, which would also be considered Personal Information.  For example, in order to calculate your Personal Thrive365 score we also need to collect information about your age (i.e. your birthday), gender, height, weight, and activity level.  You are responsible for ensuring the accuracy of the Personal Information that you submit to Thrive365.  Inaccurate information will affect your experience when using the Thrive365 Websites and tools and our ability to contact you as described in this Privacy Policy.

 

E-mail and Newsletters
When you subscribe toThrive365, you will receive alerts and emails containing information about the program, new features and updates. In addition, we will send you motivational alerts and emails to encourage your activity in the program and help you stay engaged with the Thrive365 community. You may opt-out of these communications at anytime by selecting the “No Communications / Alerts” box on the “”My Account” section of the website, or by using the “unsubscribe” link on the email we send you.

 

Interactive Forums
Thrive365 features several community forums wherein users with similar interests can share information with one another or where users can post questions for others to answer. Any information (including Personal Information) you share in any of the community forums is open to the public and is NOT private.   When you participate in the community or other public forums, you should exercise caution before posting or sharing any Personal Information.  What you post or share can be seen, disclosed to or be collected by third parties and may be used by others in ways that we cannot control or predict, including to contact you for unauthorized purposes.  As with any public forum on any site, the information you post or share may also show up in third-party search engines.

 

Questionnaires and Surveys
Occasionally, we may ask you to participate in surveys and opinion polls about your activities, attitudes and interests via email invitations or requests for feedback on the site. These will be done via links or pop-ups to surveys either on the website or the mobile App. When participating in a survey, we may ask you to enter Personal Information.  Any information (including Personal Information) will be used by Thrive365 to help us understand and better serve your needs. We may also use this information to gather research on the usage of the Thrive365 site and on Thrive365 user preferences. We may also conduct research and surveys for marketing purposes between Thrive365 and its user community. However your participation in any survey is always completely voluntary.

 

- The Collection of Non-Personal Information
We also collect Non-Personal Information when you use both the Thrive365 website as well as Mobile App.  “Non-Personal Information” means information that we cannot use to identify or contact you such as how many users have visited the website; the pages you have accessed from your IP address; your location; and the features used. By collecting this Non-Personal Information, we learn how to improve Thrive365. We collect this information through various means, including, but not limited to, "Cookies" and "Web Beacons." We also collect non-personal information on individuals who visit the Thrive365 website but do not register for the program. This information is used to better understand how many people have visited the Thrive365 website.

Additionally, we may also enter into a business relationship with third-parties which will allow them to collect Non-Personal Information.  Third-parties under contract with Thrive365 may use Cookies or Web Beacons to collect Non-Personal Information about your usage of the Thrive365 Web Sites. Examples of third-parties include online advertising companies who might be authorized to place adverts on our website, and who might use Non-Personal Information to track the effectiveness of those adverts.

 

 

Cookies
Like many companies, we use "Cookies" on our website. “Cookies” are bits of data files that are placed on your computer's hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.

When you visit our website, cookies are placed on your computer by us or by third-parties. We use cookies to tell us, for example, whether you have visited us before, or if you are a new visitor. Cookies also help us identify site features in which you may have the greatest interest. We collect this information to enhance your experience of Thrive365. We also use cookies to track your movements through the website. Third-parties might use cookies to track the effectiveness of their marketing campaigns.

Most browsers offer instructions on how to reset the browser to reject Cookies in the “Help” section of the toolbar.  If you reject our Cookies, you will not be able to take advantage of some features on our website.

You can stop receiving communication, marketing or advertising information from Thrive365 by changing your communication preferences in the ‘My Account’ section of the website under the Link ‘Communication Preferences’ and selecting the check box ‘I do not wish to receive any messages or alerts from Thrive365’. This can also be done on the mobile app using the same steps under the ‘My Account’ tab. 

 

Web Beacons
Certain pages on our site contain Web Beacons (also known as Internet tags, pixel tags and clear GIFs). “Web Beacons” are graphic image files imbedded in a web page typically used to monitor activity on a web page and send back to its home server (which can belong to the host site, a network advertiser or some other third-party) information from your browser such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third-party.

Advertisers on the Thrive365 Web Site may use their own Cookies, Web Beacons or other online tracking technologies in the banner advertisements seen on the Thrive365 Web Site and in emails, special promotions or newsletters we send you.  We do not control how third-parties use Cookies or Web Beacons or how they manage the Non-Personal Information they gather through the use of these technologies on the Thrive365 Web Site.  However, we require advertisers who collect cookie or web beacon information through the Thrive365 Web Site to agree that they will not collect any Personal Information from the Thrive365 Web Site without your consent.

 

- Tracking and Merging Information from Other Sources
If you provide us with Personal Information, we may link Non-Personal Information with your Personal Information. We may also supplement the information we collect from you with information, from other third-party sources. We will merge this third-party information with the information we collect from Thrive365. The composite information about you will be treated in accordance with this Privacy Policy. We perform this tracking and merging to help us evaluate and improveThrive365 so that it meets your needs better. We also use this information to determine your preferences and customize Thrive365. Finally this information allows us to provide you with targeted marketing offers that we think may be of interest to you, and to study marketing-related questions in general.

 

- Information from Children Under The Age of 18
We take the protection of children’s privacy seriously. Thrive365 is not targeted at, and is not intended for use by, people under 18 years of age. What is more, we do not allow people under 18 years of age to register with Thrive365. Therefore, we do not knowingly collect any Personal Information at all, from people under 18 years of age.

 

How We Use Your Information
We may use your information for a number of reasons, including but not limited to the following:

  1. To send you promotional materials, such as special offers, opportunities and product samples from us or our approved partners.
  2. To respond to your comments or questions or to send you any communications you request.
  3. To fulfill any orders for products or services you make through our website and contact you if needed while processing an order.
  4. To conduct any promotion you may have entered and contact you about your entry.
  5. To contact you for your opinions on Thrive365.

We may also use information we collect from you to deliver content that is tailored to your interests and to customize our contacts with you. This customized content may include recipes, product and service information, promotions and recommendations.

 

How We Share Personal Information
Except as described in this Privacy Policy or as specifically agreed to by you, Thrive365 will not disclose any Personal Information to “unaffiliated” third-parties. 

We may share information (including Personal Information) with third-parties we have retained to perform services on our behalf. For example, we may hire a service provider to help us run promotions, fulfill orders you may place, and also provide customer service. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. In addition, we may disclose information (including Personal Information) about you:

  • if we are required to do so by law or legal process;
  • to law enforcement authorities or other government officials; or
  • when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We may conduct joint promotions with “affiliated” third parties. We may share with our promotional partners (and their service providers) certain Personal Information collected on our website as necessary to conduct the promotion. We will not share this information with our promotional partners for any other purpose unless you specifically agree otherwise.

We reserve the right to transfer any information (including Personal Information) we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use Personal Information, provided through our website, in a manner that is consistent with this Privacy Policy.

 

Links To Other Websites
We may recommend, or provide links to, other websites, applications, and web-based services. We provide these recommendations and links solely for your convenience and information. Third-parties will have different privacy practices. You should always check each third party’s privacy policy to understand their privacy practices associated with their site. We are not responsible for the content of the linked websites, how the linked websites are used, or their privacy practices.

 

Your Choices
If you are registered with Thrive365 you can change your preferences for follow-up contacts by us, either by accessing the “My Account” section of the website, or by e-mailing us at info@thrive365.com. If you prefer, you can also cancel your registration with Thrive365 altogether. E-mail us if you wish to take this action.

 

How We Protect Personal Information
The security of Personal Information is important to us. We take reasonable security measures to maintain administrative, technical and physical safeguards to protect against unauthorized use, disclosure, alteration or destruction of the Personal Information we collect on our website. We use secure sockets layer (or SSL) technology to encrypt the transmission over the Internet.  Despite Thrive365’s efforts to protect your Personal Information, there is always some risk that an authorized third-party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.

 

Accessing or Removing Your Personal Information
If you do not want your Personal Information used by Thrive365 as provided in this Privacy Policy, you should not register with Thrive365 or use any of Thrive365’s tools or applications that collect Personal Information.  If you do register with Thrive365, we are happy to provide you access to your Personal Information that we retain at any time.  As a subscriber if you wish to view, update, correct, or remove your Personal Information, you may simply e-mail us at info@thrive365.com with your request and we will reply as appropriate. You can also view or edit your Personal Information under the “My Account” section of the website.

Please note that while we will take all reasonable efforts to remove all of your Personal Information, it is technologically impossible to completely remove all of your Personal Information since data will be backed-up, archived, and generally stored.  Additionally, choosing to remove your information (including Personal Information) will only prompt the removal of such information from this program and not necessarily other marketing and advertising programs that you have opted-in with Thrive365’s affiliates, agents, vendors and/or third-parties as provided in this Privacy Policy.

All your Personal Information is stored in encrypted databases, so even any backed-up or archived data, which is accessed without proper authorization, is protected.

 

Updates to This Privacy Notice
By using Thrive365 or any of its tools, applications or services, you are accepting the terms and conditions of this Privacy Policy. This means that if you read through this Privacy Policy and do not agree with our policies then you should not use our site. You will be notified if this Privacy Policy is modified in the manner described below and if you continue to use Thrive365 after we have implemented any changes then you are agreeing to those changes.

We reserve the right to change or modify this Privacy Policy at any time. We will notify all Thrive365 registered users with any material changes to the Privacy Policy via email notification using the email address that you provided during your registration. We will indicate the effective date of this Privacy Policy on the first page of the policy.  We encourage you to periodically review this website for the latest information on our privacy practices.

 

How to Contact Us
If you have any questions about this Privacy Policy, you can contact us at: info@thrive365.com.